WHAT PAYMENT METHODS DO YOU ACCEPT?
We accept all major credit cards (Visa, Amex, Mastercard, Discover) and PayPal.
DO YOU SHIP INTERNATIONALLY?
Yes, ARMOIRE ships internationally.
CAN MULTIPLE ORDERS BE COMBINED?
Due to high volume of orders we cannot combine orders. Please be sure to place all desired items in the cart before checking out.
HOW LONG WILL IT TAKE FOR MY ORDER TO ARRIVE?
Standard domestic shipments usually take 4-5 business days to arrive. International shipments typically take 5-7 business days to arrive. Please note, time may vary due to weather, customs, or any unforeseen variables.
HOW DO I EXCHANGE OR RETURN AN ITEM?
We are happy to exchange any product that we stock for online store credit only. To exchange or return an item, please follow the instructions located on our Terms & Conditions page. Items purchased during seasonal sales cannot be returned or exchanged.
WILL I HAVE TO PAY FOR RETURN SHIPPING?
We provide free return shipping for all domestic orders. International customers are responsible for return shipping.
WHEN WILL I RECEIVE MY STORE CREDIT?
Once returned items are received, store credit is issued within 2-3 business days.
WILL SOLD OUT ITEMS BE RESTOCKED?
To be notified of any restock and other updates, please sign up to our newsletter.
WHERE ELSE CAN I FIND YOUR PRODUCT?
At this time all ARMOIRE products are sold exclusively on our online store.
I AM PLACING AN INTERNATIONAL ORDER. DOES THE SHIPPING COST INCLUDE THE CUSTOMS, DUTIES AND/OR TAXES?
Customs, duties and taxes are not included in the item price or shipping cost. We ship all international orders delivery duties unpaid (ddu), which means any fees are charged once the parcel reaches its destination and must be paid by the recipient. Unfortunately these fees are beyond our control, and we are unable to cover them for our customers.
I PLACED A SUCCESSFUL ORDER BUT WHY DIDN’T I RECEIVE A CONFIRMATION EMAIL YET?
If you placed a successful order you should receive confirmation email with an order number. If you have not received an email after 1 hour please contact us to make sure your order went through.
I JUST PLACED AN ORDER, CAN I EDIT OR CANCEL IT?
Unfortunately, we are unable to cancel any order once they are placed.
I'VE ADDED THE INCORRECT SHIPPING ADDRESS, HOW DO I CHANGE IT?
You must contact customer service to change your shipping address. The shipping address can only be changed before the order has shipped. Unfortunately, you cannot update your shipping address yourself after the order has been placed.
Please contact firstname.lastname@example.org as soon as possible so we can help resolve the issue.